Shipping Policy

Last Updated: 7 October 2024

At Newbornpack.com, we strive to provide our customers with the best shipping experience. Below are the details regarding our shipping policies.

1. Processing Time

• Orders are typically processed within 1-3 business days.
• During peak seasons or promotional events, processing times may be extended.

2. Shipping Methods

We offer various shipping options to meet your needs, including:

• Standard Shipping: Typically takes 14–10 business days.
• International Shipping: Delivery times vary based on the destination.

3. Shipping Rates

Shipping costs are calculated at checkout based on the delivery method selected and the total weight of your order.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.

5. Shipping Restrictions

• We currently may not ship in some countries, you can check on checkout the available list.
• Unfortunately, we do not ship to P.O. boxes or military addresses (APO/FPO).

6. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact our customer service team at contact@newbornpack.com within 48 hours of delivery for assistance. We will work with you and the shipping carrier to resolve the issue.

7. Returns and Exchanges

For details on how to return or exchange an item, please see our Return Policy.

8. Contact Us

If you have any questions about your order or our shipping policies, please feel free to reach out to us at:

• Email: contact@newbornpack.com

Thank you for choosing Newbornpack.com! We appreciate your business and look forward to serving you.